Contact information
Contact information for the web-store
Kärkkäinen Web Oy / Karkkainen.comOllilanojankatu 2
84100 Ylivieska
Company ID 2101586-9 Contact regarding orders:
When your contact concerns an existing order, contact us via the "Customer Service" button found on your order confirmation. This way your contact will be directed to the right merchant. If you are registered as our customer, you will also find the "Customer service" button in your order history. Karkkainen.com is a marketplace platform that, in addition to Kärkkäinen, operates several different Marketplace merchants. Merchants are independently responsible for customer service related to orders and products.
Contact information for orders, web-store related concerns or related to product safety:E-mail: asiakaspalvelu@karkkainen.com
Phonenumber: 010 430 3030 *
Customer service open Mon-Fri 8:00-21:00 Sat 9:00-17:00 Sun closed
You can give us feedback by filling out the feedback form.
Contact information of stores
Contacts regarding department stores and store purchases:
Email: yritysmyynti@karkkainen.com
Lahti: 010 430 3630 *
Ylivieska: 010 430 3000 *
Oulu: 010 430 3020 *
Ii: 010 430 3820 *
Jyväskylä: 010 430 3090 *
Department store-specific contact information and opening hours can be found here.
Contact information for business sales
Email: yritysmyynti@karkkainen.comPhone number: 010 430 3280 *
Business sales is open on week days between 8-16.
*Cost of the call will be determined by your mobile operator.
